1. Introduction
At Euphoric.Travel, a brand operated by BvizionD LLC, we take the privacy and security of your personal data seriously. This Personal Data Processing Policy outlines how we collect, process, and protect your personal data when you use our services.
2. Information We Collect
To provide you with a seamless travel experience, we collect the following personal data:
- Personal Information: Full name, email address, and passport number. Passport information is required for booking transportation and hotel reservations as foreign nationals often do not possess a Colombian ID.
- Health and Dietary Information: Allergies and dietary restrictions, which help us ensure your safety and comfort during your trip (e.g., informing chefs and transportation providers).
- Email for Communication and Marketing: We collect your email address for communication regarding your trip and to send you promotional emails.
3. Purpose of Data Collection
We collect your personal data for the following purposes:
- Booking and Reservation: We use your passport information and other personal details to make hotel and transportation reservations.
- Health and Safety: Any allergy or dietary information you provide is shared with relevant vendors (hotels, chefs, etc.) to ensure your health and safety during the trip.
- Email Communication and Marketing: We may use your email address to send you travel-related updates and promotional content.
4. Sharing Your Data
We only share your personal data with third-party service providers when necessary for the execution of our services. For example:
- Hotel Reservations: We may provide your passport information to hotels to complete your booking.
- Transportation Providers: We share your passport number with transportation companies (e.g., bus or boat services) to ensure proper tracking and registration of travelers.
We ensure that these third parties are obligated to handle your personal data securely and in compliance with applicable data protection laws.
5. Data Security and Retention
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or destruction. Your personal data will be retained for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
6. Your Rights Regarding Personal Data
As our customer, you have the following rights with respect to your personal data:
- Access: You may request access to the personal data we hold about you.
- Correction: You can update or correct any personal data that is inaccurate.
- Deletion: You have the right to request the deletion of your personal data, subject to legal and contractual obligations.
- Opt-Out: You may opt-out of receiving marketing emails at any time by clicking the “unsubscribe” link in the email or by contacting us directly.
To exercise any of these rights, please contact us at info@euphoric.travel.
7. International Data Transfers
If your personal data is transferred outside of your country (e.g., when booking international travel), we take necessary steps to ensure that your data is protected in accordance with applicable data protection laws.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your user experience on our website. These tools help us gather anonymous information about how visitors use our site. You can manage your cookie preferences through your browser settings.
9. Contact Us
If you have any questions or concerns about our data processing practices, or if you wish to exercise your rights, please contact us at info@euphoric.travel.
10. Changes to This Policy
We reserve the right to update this Personal Data Processing Policy as needed. Any changes will be posted on this page, and we encourage you to review this policy periodically.